At One Wood Craft, we value the trust you place in us. That’s why we are committed to maintaining the highest standards for secure transactions and customer information privacy. This Privacy Policy outlines how your information is collected, used, shared, and protected when you visit or make a purchase from our website.

1. Consent

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the practices described, please do not use our site. By continuing to use the site, you give your express consent to the collection, use, and disclosure of your personal information as described here.

2. Information We Collect

We collect and store personal information that you provide to us when:

  • Registering or creating an account

  • Placing an order

  • Subscribing to our newsletters

  • Filling out forms or contacting us

This may include your name, phone number, email address, shipping/billing address, and payment information (debit/credit card, UPI, etc.).

We may also collect technical data such as:

  • Your IP address

  • Browser type

  • Operating system

  • Session activity and referring URLs

3. Use of Information

We use your information to:

  • Process orders and payments

  • Improve your shopping experience

  • Personalize offers, emails, and recommendations

  • Respond to customer queries and provide support

  • Prevent fraud or misuse of our website

  • Comply with legal obligations

You may opt-out of receiving promotional messages at any time by using the unsubscribe option in our emails.

4. Cookies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Store session and preference data

  • Understand how visitors interact with our website

You can choose to disable cookies in your browser settings, though this may limit certain features on our site.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

  • Our logistics and payment partners to fulfill your order

  • IT and marketing service providers for analytics and communication

  • Government or law enforcement agencies when legally required

Any third parties involved are obligated to safeguard your information and use it solely for the intended purpose.

6. Data Security

We implement industry-standard security practices including:

  • SSL encryption

  • Secure payment gateways

  • Regular security audits

While we take all necessary precautions, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We advise you to review their privacy policies before sharing any personal information.

8. Access and Updates

You can access and update your personal information by logging into your account or contacting us directly. We retain your data for as long as necessary to fulfill your order, resolve disputes, or comply with legal obligations.

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review the policy periodically.

10. Contact Us

One Wood Craft – Jaipur
📞 Phone: +91 7742999200
📧 Email: Info@onewoodcraft.com
📍 Address: plot no. 1, near Durgapura Flyover, opp. hope hospital, Mahaveer Nagar, Durgapura, Jaipur, Rajasthan 302018